One of the most serious challenges facing the U.S. healthcare system today is the crisis of non-compatibility between healthcare systems and the technologies that they use. Because the U.S. healthcare system is a semi-private one, companies have long had incentives to keep patients within their own system. This has led to a focus on proprietary electronic hospital records systems as well as other technologies that may often only be used by a single network of hospitals.
The problems that this can give rise to may be severe. A patient who is from Wisconsin and who goes on vacation to California may be at serious risk if they have any kind of medical emergency. Someone who has a history of heart disease and is on diabetic medication, for example, may be given treatments for a muscle injury, and these treatments could be life threatening. This is a persistent problem throughout the U.S. healthcare system that has put millions of patients at risk and has contributed to tens of thousands of unnecessary deaths.
Drew Madden is the CEO and founder of Evergreen Healthcare Partners, one of the fastest-growing healthcare IT consulting firms in the country today. He says that one of the chief goals of his organization is to help put a final end to the issues of cross-compatibility throughout the U.S. healthcare system. Madden says that the challenges involved in doing so are far more complex than many people realize. The issues that need to be resolved are often extremely broad and complicated, such as giving all hospitals throughout the United States access to all patients’ electronic hospital records in a way that is easily read and interpreted by humans. But Madden says that these are some of the most pressing challenges that need to be addressed if the United States is to reform its bloated and often woefully inefficient healthcare system. And he says that Evergreen Healthcare Partners is up to the task.
Drew Madden is also focused on creating technology that healthcare professionals find easy and intuitive to use. This, he says, is one of the most important factors in delivering a great patient experience.